Previ

<b>Having a problem with your Previ wireless service?</b> Pick a topic below — each guide covers Apple, Samsung, Google, Motorola, and LG devices in one place.

<a href="https://www.previ.help/en/articles/16774540-activation-issues">Activation Issues</a> — setting up a new SIM or eSIM, or an activation that didn't complete

<a href="https://www.previ.help/en/articles/16774541-connection-reception-issues">Connection/Reception Issues</a> — weak signal, dropped calls, or no service

<a href="https://www.previ.help/en/articles/16774544-connecting-a-watch">Connecting a Watch</a>

<a href="https://www.previ.help/en/articles/16821297-advanced-apple-watch-troubleshooting">Advanced Apple Watch Troubleshooting</a> — cellular line eligibility, signal issues, Family Setup, and moving a line to a new Watch

<a href="https://www.previ.help/en/articles/16774584-connecting-a-headset">Connecting a Headset</a>

<a href="https://www.previ.help/en/articles/16774596-rcs-imessage-issues">RCS/iMessage Issues</a>

<a href="https://www.previ.help/en/articles/16774600-setting-up-an-email-account">Setting Up an Email Account</a>

<a href="https://www.previ.help/en/articles/16774602-backing-up-my-device">Backing Up My Device</a>

<a href="https://www.previ.help/en/articles/16774607-wipe-restore-your-device">Wipe &amp; Restore Your Device</a>

<a href="https://www.previ.help/en/articles/16774613-transferring-data-to-a-new-phone">Transferring Data to a New Phone</a>

<a href="https://www.previ.help/en/articles/16774588-setting-up-wi-fi-calling">Setting Up Wi‑Fi Calling</a>

<a href="https://www.previ.help/en/articles/16774591-unlocking-your-device">Unlocking Your Device</a>

<a href="https://www.previ.help/en/articles/16774595-blocking-spam-calls-texts">Blocking Spam Calls &amp; Texts</a>

<a href="https://www.previ.help/en/articles/16774594-mobile-hotspot-tethering">Mobile Hotspot &amp; Tethering</a>

<a href="https://www.previ.help/en/articles/16774598-software-update-stuck-or-failing">Software Update Stuck or Failing</a>

<a href="https://www.previ.help/en/articles/16774603-device-running-slow-or-storage-full">Device Running Slow or Storage Full</a>

<a href="https://www.previ.help/en/articles/16774586-battery-draining-fast-or-overheating">Battery Draining Fast or Overheating</a>

<a href="https://www.previ.help/en/articles/16774590-voicemail-setup">Voicemail Setup</a>

- <a href="https://www.previ.help/en/articles/16774540-activation-issues">Activation Issues</a> — setting up a new SIM or eSIM, or an activation that didn't complete
- <a href="https://www.previ.help/en/articles/16774541-connection-reception-issues">Connection/Reception Issues</a> — weak signal, dropped calls, or no service
- <a href="https://www.previ.help/en/articles/16774544-connecting-a-watch">Connecting a Watch</a>
- <a href="https://www.previ.help/en/articles/16821297-advanced-apple-watch-troubleshooting">Advanced Apple Watch Troubleshooting</a> — cellular line eligibility, signal issues, Family Setup, and moving a line to a new Watch
- <a href="https://www.previ.help/en/articles/16774584-connecting-a-headset">Connecting a Headset</a>
- <a href="https://www.previ.help/en/articles/16774596-rcs-imessage-issues">RCS/iMessage Issues</a>
- <a href="https://www.previ.help/en/articles/16774600-setting-up-an-email-account">Setting Up an Email Account</a>
- <a href="https://www.previ.help/en/articles/16774602-backing-up-my-device">Backing Up My Device</a>
- <a href="https://www.previ.help/en/articles/16774607-wipe-restore-your-device">Wipe &amp; Restore Your Device</a>
- <a href="https://www.previ.help/en/articles/16774613-transferring-data-to-a-new-phone">Transferring Data to a New Phone</a>
- <a href="https://www.previ.help/en/articles/16774588-setting-up-wi-fi-calling">Setting Up Wi‑Fi Calling</a>
- <a href="https://www.previ.help/en/articles/16774591-unlocking-your-device">Unlocking Your Device</a>
- <a href="https://www.previ.help/en/articles/16774595-blocking-spam-calls-texts">Blocking Spam Calls &amp; Texts</a>
- <a href="https://www.previ.help/en/articles/16774594-mobile-hotspot-tethering">Mobile Hotspot &amp; Tethering</a>
- <a href="https://www.previ.help/en/articles/16774598-software-update-stuck-or-failing">Software Update Stuck or Failing</a>
- <a href="https://www.previ.help/en/articles/16774603-device-running-slow-or-storage-full">Device Running Slow or Storage Full</a>
- <a href="https://www.previ.help/en/articles/16774586-battery-draining-fast-or-overheating">Battery Draining Fast or Overheating</a>
- <a href="https://www.previ.help/en/articles/16774590-voicemail-setup">Voicemail Setup</a>

Not sure where to start, or your issue isn't listed? Message Previ Support right in the app, or call 801-437-0620.

Advanced wireless troubleshooting, organized by topic and device manufacturer.

Advanced Wireless Troubleshooting Guide

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