Want to use your phone's cellular connection to get another device online? Find your device below for hotspot setup steps and fixes if it isn't connecting.
Apple (iPhone)
Turning On Personal Hotspot
Go to Settings > Personal Hotspot.
Toggle Allow Others to Join on.
Tap Wi‑Fi Password to set or view the password other devices will use to connect.
Connect other devices over Wi‑Fi (find your iPhone's name in their Wi‑Fi list), USB cable, or Bluetooth.
Hotspot data draws from your regular data plan. It's worth keeping an eye on usage if you're tethering a laptop for heavy tasks like video calls or large downloads.
Not Working?
If the Personal Hotspot option is missing or greyed out, contact Previ support to confirm hotspot is enabled on your line.
Restart the iPhone and the connecting device if it sees the hotspot but won't connect.
Make sure Bluetooth and Wi‑Fi are both on if connecting wirelessly.
Samsung
Turning On Mobile Hotspot
Go to Settings > Connections > Mobile Hotspot and Tethering > Mobile Hotspot.
Toggle it on.
Tap into the hotspot settings to set or view the network name and password.
Connect other devices over Wi‑Fi, or use the USB tethering or Bluetooth tethering options on the same screen.
Hotspot data draws from your regular data plan. It's worth keeping an eye on usage if you're tethering a laptop for heavy tasks like video calls or large downloads.
Not Working?
If the Mobile Hotspot option is missing or greyed out, contact Previ support to confirm hotspot is enabled on your line.
Restart the phone and the connecting device if it sees the hotspot but won't connect.
Turning On the Hotspot
Go to Settings > Network & internet > Hotspot & tethering > Wi‑Fi hotspot.
Toggle it on.
Tap into the settings to set or view the network name and password.
Connect other devices over Wi‑Fi, or use USB tethering or Bluetooth tethering on the same screen.
Hotspot data draws from your regular data plan. It's worth keeping an eye on usage if you're tethering a laptop for heavy tasks like video calls or large downloads.
Not Working?
If the hotspot option is missing or greyed out, contact Previ support to confirm hotspot is enabled on your line.
Restart the phone and the connecting device if it sees the hotspot but won't connect.
Motorola
Turning On the Hotspot
Go to Settings > Network & internet > Hotspot & tethering > Wi‑Fi hotspot.
Toggle it on.
Tap into the settings to set or view the network name and password.
Connect other devices over Wi‑Fi, or use USB tethering or Bluetooth tethering on the same screen.
Hotspot data draws from your regular data plan. It's worth keeping an eye on usage if you're tethering a laptop for heavy tasks like video calls or large downloads.
Not Working?
If the hotspot option is missing or greyed out, contact Previ support to confirm hotspot is enabled on your line.
Restart the phone and the connecting device if it sees the hotspot but won't connect.
LG
Turning On the Hotspot
Go to Settings > Network & Internet (or Wireless & Networks on older models) > Hotspot & tethering > Wi‑Fi hotspot.
Toggle it on.
Tap into the settings to set or view the network name and password.
Connect other devices over Wi‑Fi, or use USB tethering or Bluetooth tethering if listed on the same screen.
Hotspot data draws from your regular data plan. It's worth keeping an eye on usage if you're tethering a laptop for heavy tasks like video calls or large downloads.
Not Working?
If the hotspot option is missing or greyed out, contact Previ support to confirm hotspot is enabled on your line.
Restart the phone and the connecting device if it sees the hotspot but won't connect.
Still Stuck?
Message Previ Support right in the app, or call 801-437-0620.