Select Device Store to browse phones and accessories at member pricing. The catalog is organized into a few sections:

Previ stocks Apple and Samsung only. We do not carry Google Pixel, Motorola, Nothing, Razer, LG, Huawei, or Xiaomi, and have no plans to.

Phones can be financed over 24 months at 0% APR for qualified members through our lending partners, Klarna and Affirm. You will see the monthly figure at checkout and can choose to pay in full instead.

If you do not qualify with either partner, you can pay for the phone in full by card, or source an unlocked phone elsewhere.

You can, as long as the device is paid in full and unlocked. Buying from Apple, select "connect to any carrier later" and pay in full.

Do not buy from a T-Mobile or AT&T retail store. That is the one place a phone will not work with your Previ service.

When you buy a phone, you can add Previ Device Protection to it on the product page. Choosing it there charges the first month with your order and starts coverage on the new device.

See Previ Device Protection: Coverage and Claims for what the plan covers and how claims work.

Staying within the same ecosystem (iPhone to iPhone, Android to Android), your eSIM should move across automatically during setup. Switching ecosystems, contact us and we will get the new phone online.

You should get an order confirmation email shortly after placing your order, with a link to track it. You can also go to store.previ.com and select Track my order.

Processing times follow manufacturer timelines and vary. Once shipped, standard delivery is 2 to 5 business days and expedited is 1 to 2. Allow 24 to 48 hours for tracking to start updating.

We ship via USPS, UPS, Amazon Logistics, and FedEx. We cannot ship to PO boxes, military bases, or addresses outside the USA.

Previ offers a 14-day return policy. The item must be in the condition you received it, unused, with tags and original packaging, and you will need the receipt or proof of purchase. Phones must pass a standard Phonecheck verification.

To start a return, select View order on your confirmation email, then Request return. Lost the email? Email [email protected]. Items sent back without requesting a return first will not be accepted.

Products from The Drop and Discounted Devices are final sale and cannot be returned or refunded. Manufacturer warranties still apply.

The Drop is a members-only selection of premium lifestyle brands at employee pricing, often 40 to 70 percent off retail. We partner with brands to get Previ members the same insider deal the brand's own staff gets.

Select The Drop in the menu to see what is currently available. The featured brand rotates.

Member pricing is applied automatically while you are signed in. The price shown is the price you pay, with no code to enter at checkout.

Offers run for a limited time and while supplies last, so something you saw last month may be gone. New brands are added regularly, which makes it worth checking back.

Remember that Drop products are final sale, so check sizing and details before ordering.

There is a feedback box on The Drop page. Member requests genuinely drive which brands we go after next, so if there is something you want to see, tell us there.

Questions about an order? Contact Member Services at [email protected] or 801-437-0620.